Refund Policy

Last Updated: May 31, 2026

At Gramzon.com, we are dedicated to providing high-quality digital marketing and promotion services. Because our products are delivered digitally and are instantly accessible or actionable, we maintain a clear policy regarding refunds and cancellations.

1. Digital Services & Consulting

Due to the digital nature of our consulting packages, content strategies, and optimization templates, all sales are final once delivery has commenced or digital assets have been downloaded. We cannot offer refunds for services that have already been executed or materials already sent to the customer.

2. Order Cancellation

If you have purchased a service (such as a 1-on-1 strategy consultation) and wish to cancel, you must request a cancellation within 24 hours of purchase, provided the service has not yet started or been delivered. To request a cancellation, please contact our support team immediately at info@gramzon.com.

3. Service Satisfaction

Your satisfaction is our priority. If you feel that the delivered service does not match the description of the package you purchased, please reach out to us with your order details. We will review your case individually and work with you to find an appropriate solution, which may include adjustments or alternative service revisions.

4. Chargebacks and Disputes

We encourage our clients to contact our support team directly to resolve any billing issues or misunderstandings. Unauthorized chargebacks or disputes opened without contacting support first will result in immediate termination of any ongoing services and a permanent ban from our platform.